Privacy Policy — Tec IT

The Evolution Concept (Pty) Ltd t/a Tec IT

1. Introduction

The Evolution Concept (Pty) Ltd, trading as Tec IT ("Tec IT," "we," "us," "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (www.tecit.co.za), engage our services, or otherwise interact with us.

This policy is written in accordance with the Protection of Personal Information Act, 2013 (POPIA) and applies to all personal information processed by Tec IT in the course of our business.

2. Information We Collect

We may collect the following categories of personal information:

• Contact details — name, email address, phone number, company name, job title

• Enquiry information — details you provide when requesting a quote, booking a consultation, registering as a reseller/partner, or submitting a contact form

• Technical information — IP address, browser type, device information, and usage data collected via cookies and analytics

• Communication records — correspondence between you and Tec IT

We do not knowingly collect special personal information (as defined by POPIA) such as health, religious belief, or biometric data through this website.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries, quote requests, and consultation bookings

• Provide, manage, and improve our products and services

• Process reseller/partner registrations

• Send you information you've requested, including newsletter content (only where you've opted in)

• Comply with legal, regulatory, and contractual obligations

• Maintain the security and proper functioning of our website

4. Lawful Basis for Processing

We process your personal information only where we have a lawful basis to do so under POPIA, including where:

• You have given consent (e.g., ticking the consent box on a form, or opting into our newsletter)

• Processing is necessary to perform a contract with you (e.g., fulfilling a quote or service engagement)

• Processing is necessary to comply with a legal obligation

• Processing is necessary for our legitimate business interests, provided this does not override your rights

5. Sharing Your Information

We do not sell your personal information. We may share it with:

• Distributor partners (Hardware Distribution, First Distribution) — only where necessary to fulfil a product quote or order you've requested

• Service providers who support our operations (e.g., email platforms, CRM systems, hosting providers), under appropriate confidentiality and data protection terms

• Legal or regulatory authorities, where required by law

We do not transfer personal information outside South Africa except where necessary to provide our services, and only where adequate data protection safeguards are in place.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, alteration, or disclosure. This includes secure hosting, access controls, and regular security updates. No system is completely secure, and we cannot guarantee absolute security of information transmitted online.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

8. Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your personal information

• Object to the processing of your personal information

• Withdraw consent at any time, where processing is based on consent

• Lodge a complaint with the Information Regulator (see Section 11)

To exercise any of these rights, contact us using the details in Section 10.

9. Cookies

Our website uses cookies to improve functionality and analyse site usage..

10. Contact Us / Information Officer

For any questions about this Privacy Policy, or to exercise your rights under POPIA, contact:

The Evolution Concept (Pty) Ltd t/a Tec IT

Email: evolve@tecit.co.za

Phone: +27 10 140 6510

Address: 1 Wedgewood Link Road, Bryanston, Johannesburg, 2191, South Africa

11. Complaints

If you believe we have not handled your personal information in accordance with POPIA, you have the right to lodge a complaint with the applicable regualtroy board.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.